Hi I purchased the same item several times and I have never had such issue. My lubricant is like a water before that it used to have some jelly substance. I’m going through a treatment where I use dilators and this new substance is useless because it can’t stay on dilator it’s like a water. I can’t use it.

Hello,

Please email info@sliquid.com with your item and order details, and we will work to resolve the issue.

Can you tell me where the product is made, stored and shipped from ? Is this product made in USA from beginning to end?

Thanks.

Sliquid is made top to bottom in the USA. Our filling facilities are located in the New England area, and our distribution is based in Dallas, TX.

Your site mentions ingestion. But are the Sliquid Balance massage oils safe if they come in contact with and/or enter internal areas other than the mouth. I know internal lubrication is not the intended use. Just want to make sure any incidental contact with sensitive areas is safe and won’t result in burning or irritation, etc. Thanks

Many people use oils internally as their preferred lubricant. We do not suggest this, as it may irritate some people – however, it comes down to personal body chemistry. Many people do use our massage oils internally with no negative results.

I have a bottle that’s been opened just once and forgot about it for over a year and I don’t want to throw it away. Is it still safe to use? What’s the shelf life of Sliquid?

Shelf life is 3 years for water or aloe based products, and 6 to 12 months once opened.

Is the sliquid Organics natural gel safe for sperm? My husband and I are trying to get pregnant.

We have not done any sperm motility testing ourselves. We recommend consulting with your OB/GYN or primary care physician.

I have a bottle that’s been opened just once and forgot about it for over a year and I don’t want to throw it away. Is it still safe to use? What’s the shelf life of Sliquid?

For water or aloe based products, the shelf life is 3 years unopened, and typically 6 – 12 months once opened. If the bottle has been closed and at room temperature, out of direct sunlight and high humidity, it could still be fine to use. The signs of breakdown are the product becoming discolored and / or watery.